Testimonials

Thank you Zen and Crystal and team. You have been highly professional in guiding and explaining the procedures for the funeral. It really helps our
family with the closure in dealing with the loss of our loved one.
From the very beginning, Zen has helped a lot and explained to us what would happen at each step. This helped us in making informed decisions for
the funeral arrangement. Pricing at Confidence Funeral Services is transparent. Zen do let us know the estimated cost and any other services that might
be chargeable.

We had no idea where to begin, you walked us through each part. The care and attention you gave to us was second to none. Your highly professional
but very friendly approach has certainly assisted us through this difficult time in our lives. We are grateful to have Zen there to honour our Pa’s life. I
can not recommend Zen & the Team enough, they were truly incredible from start to finish. Grateful thanks to Zen & Team.

I’d like to express my sincere and heartfelt gratitude to Zen and Confidence Funeral Services Pte Ltd during the recent bereavement of my late mother
Mdm Woo Fong Ngoh.
The passing of a loved one is always painful. I’m grateful of Zen’s service in coordinating the grieving family and the contractors so we can spend
whatever time we’ve left with our deceased mother.
Thank you Zen, for guiding and supporting us during this difficult time. You made a real difference!

Apologies, Zen, Funeral Director, for the delay in my review. I am now expressing my immense gratitude towards Zen and his team through this 2-in-1 review.
In Sep 2022, my mother-in-law passed away, and we reached out to Zen late at night. Despite the hour, he patiently explained all the details until well
past midnight. Zen is exceptionally thorough and meticulous, ensuring no step or detail is missed. His guidance on what to do and what not to do may
seem long-winded, but it’s these small but crucial details that truly matter. He never hesitated to address my numerous questions via WhatsApp, even
many months later👍
Due to his outstanding service and expertise, I recently enlisted his services again when my brother passed away. Words cannot express my gratitude
for the unwavering support provided by Zen and his team.
I wholeheartedly recommend Confidence Funeral Services for anyone in need of a comprehensive funeral service.

Thank you for helping us navigate these hard times. You listened to us and made it easy for us. 5 star service 💯

My dearest youngest sister passed away on the 18th March and based on recommendation, our family engaged Confidence Funeral Services.
Zen and Crystal turned up shortly and they were like angels to our family, providing professional and clear advices to us, wrt the funeral proceedings.
They were very prompt in meeting our requests and provided valuable advices to ensure the family handled the grieving period with zero worries to
the wake matters.
Bravo Zulu to Zen, Crystal and the team and our heartfelt appreciation to them.

Zen是一个专业的殡葬业者。他很耐心地讲解丧礼的整个流程，不厌其烦地一一解答所有人的疑问，提供不同选项供选择，不做任何高压的销售手段。在丧礼期间，Zen和他的助理每天都会数次到场，，确保各个环节都进行顺利，一切所需物品都到位，并讲解当天会进行的仪式。在宗教活动进行过程中，Zen也会从旁协助。Zen乘持的是替往生者工作的原则，为他的投入及干劲点个赞。我们家人都很满意并推荐他的服务。

Thank you Confidence Funeral Services for your committed work. It was really outstanding and left us with great impression.
Greatly appreciated the advice and assistance you have rendered during our period of bereavement 20Jan to 23Jan. Your guidance and advice were
great. On behalf of the Lim Family, we thank you for the great support.

5 years ago when my late dad passed away..Zen helped us with the funeral wake..5 yrs later in early Nov…My dearest mum passed away too…I quickly called Zen and he came within 45 minutes to meet us in hospital and followed us through till mum was sent for embalming…for the last 4 days..he had guided us the whole procedures and ceremony..update and reminded us in gp chats…His services are excellent…Thk u young and promising gentleman.

You can count on Zen🙏
It was by chance to engage him and we believe God has sent him to help us in settling our ancestor issues. He is especially patient in hearing our problems n offered options in great details for my elder parents to consider.
He has the personal touch and ensure all matters are properly managed. Thumb up to his service and fees are transparent and very reasonable.
Above all, we had everything in the good hands of Zen. Thank you u from me and my family🙏🙏🙏

Zen, thank u for being an awesome funeral director!
We appreciated your co-ordinate and helping us through the process from beginning to end… spent time explaining each step helped us make
decisions and feel in control of a very hard situation… ensuring all the details of my Dad’s funeral went smoothly.
Thanks again

Very professional service by Zen from Confidence Funeral Services. Everything was well executed from the start till the end. A lot of things that is
going on is well briefed by Zen as well. I would strongly recommend this company for those who are looking for funeral services. Thank you Zen and
Confidence Funeral Services Pte Ltd on me and my family behalf. would give 11/10 😀

Thank you Zen for being there for us during the passing of my beloved grandma. During such emotional moment, it’s difficult for us to focus on
handling all the details of the funeral. It’s really comforting to know that we can just let you gently guide us through all the process, knowing that you
are there to oversee the funeral, and allowing us the time and space to really grief our lost. A peace of mind, is how I would describe your service.

Dear Zen, on behalf of my family I want to say thank you from the bottom of my heart for conducting my mum’s funeral service at her final journey.
From start to end, you have been coming down every night helping, listening and briefing us during our difficult time. Because of your sincere service
during our grief, we feel more comfortable and also lighten our burden of sorrow. You are really talented and inspirational. Once again, please accept
my entire family thanks for you and your teams for the amazing, dignified and professional service. Appreciated.”感恩”

“Put it simply, if I ever have to organise a funeral proceeding again or have to recommend a funeral director in Singapore, Zen Goh is the man.

The passing of your loved ones is always painful and that was not any different for me. However, I am extremely thankful and appreciative of Zen’s service from the point he shuttled down to the hospital within the hour to give us a detailed rundown of what to expect to the small gestures he done during the course of the funeral.

Zen is extremely professional, detailed and alert as a funeral director. He is able to effectively coordinate with the grieving family members and supporting contractors so we can focus on spending whatever time we have left with our my deceased grandma.

Without a doubt, he has made a huge difference not only in my grandma’s final pit stop in life, but more so, for my entire family.

Thank you Zen, the world needs more people like you.”

“I am writing in to express my sincere and heartfelt thanks to you and Confidence Funeral Services during the recent bereavement of my late Uncle Chung Yat Wah. I am very grateful to you and your staff for all the Funeral arrangements that have been made during the entire Funeral proceeding and process.

I am also very impressed by the attentiveness, care and concern in all your dealings with me and my family members, relatives and friends. From very first day I met up with you, all our needs have been very well taken care off like Funeral arrangements procedures, choice of venue, Funeral wake settings and decorations, Christian Prayers by Pastors, Sound System set up, Prayers/Funeral Timings Confirmation, ordering of meals and refreshments, transport arrangements, liaising with Mandai Crematorium Officers, recommending and enquiring on behalf of us about Niche placement procedures and cost. All the procedures and processes have been clearly explained to us. You have consistently been attentive to all other relevant requests and needs which we have requested you to assist us during the three days and have constantly updating us at site and advising us on what is the best way to handle various situations.

You have also work closely and recommended accordingly to our Budget requirement. I am very glad that all these careful and prompt arrangements have been handled by you. We are very grateful for your constant presence, great help, care and concern during those three days. Not only that you have also follow up by sending us pictures and videos for our remembrance. Thank you very much too for contacting and updating us after the Photos of the Niche had been fixed two months later.

I am very glad that I have met you and have engaged you and Confidence Funeral Services for your excellent services rendered for all the Funeral arrangements of my late Uncle Chung Yat Wah. On behalf of all my family members, relatives and friends, I would sincerely like to thank you again for all your confidence, kind, sincere, caring and knowledgeable attitude shown towards me, family members,relatives and friends during one of the sad chapters of our Lives. God Bless and Thank You.”

“敬启者,

面对至亲的遽然离世，脑子里一片空白，茫然不知所措，也不相信这是真的事实。那种无助，哀伤，茫然，无奈，悲痛的心情，难以平憮。我们也曾经参加过无数次的葬礼，心情也曾经悲伤过。可是当事情发生在自己身上时，千头万绪，不知如何处理.

我们有幸联络上信心殯葬服务公司的吴先生，他有很强的办事能力。处事一丝不苟，能够处处为顾客着想，把丧礼办的妥当，让顾客放心。

信心的一站式殯葬业服务，具备以下的专业水准。

1. 按照客户的经济能力，灵活安排葬礼仪式。

2. 一切以客为尊，灵堂布置的十分典雅精致。

3. 时时与顾客沟通，交流，跟进。让葬礼顺利进行。

4. 对不同宗教籍貫的风俗礼仪，酌情商议。解释的简单，明瞭，清楚。

5. 在葬礼过后，后续跟进服务十分尽职。

6. 为逝者籌办一场莊嚴的葬礼，以爱心，誠意，高素质的服务送往生者最后一程。感恩。

人的一生，每个人的终点都是一样。花开花落自有时，叶若离枝化春泥。把思念深深埋藏在心底，缘起缘灭。把握当下，珍惜眼前。 ”

“Zen and his team was a godsend during the time of grief that my family was going through. In such times, it is nice to know that you can rely on someone that you trust and will put you and family’s best interests at heart.
I have known of companies that will take advantage of the family’s vulnerability and exploit it as an opportunity to make money. But Zen was transparent, prompt and also there when we needed him. He went over and above to help us to prepare for services and sometimes even personally moving chairs and tables himself.
I would highly recommend him to all my friends and relatives as someone that you can trust and rely on in your time of grief.”