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Cerina Teo
Cerina Teo
Apologies, Zen, Funeral Director, for the delay in my review. I am now expressing my immense gratitude towards Zen and his team through this 2-in-1 review. In Sep 2022, my mother-in-law passed away, and we reached out to Zen late at night. Despite the hour, he patiently explained all the details until well past midnight. Zen is exceptionally thorough and meticulous, ensuring no step or detail is missed. His guidance on what to do and what not to do may seem long-winded, but it's these small but crucial details that truly matter. He never hesitated to address my numerous questions via WhatsApp, even many months later👍 Due to his outstanding service and expertise, I recently enlisted his services again when my brother passed away. Words cannot express my gratitude for the unwavering support provided by Zen and his team. I wholeheartedly recommend Confidence Funeral Services for anyone in need of a comprehensive funeral service.
Yoke Lin Yeo
Yoke Lin Yeo
Mr. Zen Goh is an expert and understanding Funeral Director that guides me and my family during the horrible time following my 15-year-old daughter, Angeline's untimely demise. I never would wish any tragedy happened to any family but if it is an unfortunate fate that has befallen your loved one, please look for this company and for him. You will find all nitty-gritty details taken off your hands in addition to all funeral procedures well explained to you.
Chia Zyn Loo
Chia Zyn Loo
Dear Zen Goh and the team at Confidence Funeral Services, I would like to express our immense gratitude and heartfelt appreciation for the exceptional services you provided in handling the recent funeral of our late father. Your compassion, professionalism, and attention to detail during this difficult time have been nothing short of remarkable. This marks the fourth engagement where you have guided us through the process of saying goodbye to our loved ones, including our late mother and late parents-in-law, and each time, you have demonstrated an unwavering commitment to ensuring a dignified and respectful farewell. Losing a parent is one of the most challenging experiences a family can go through, and your expertise and support have been a true source of comfort for all of us. From the very beginning, you exhibited a level of sensitivity that immediately put us at ease. Your understanding and willingness to accommodate our unique preferences and cultural customs meant a great deal to our family. Throughout the entire funeral planning process, you demonstrated unparalleled professionalism and expertise. Your ability to handle all the necessary arrangements with such care and efficiency is commendable. From coordinating the memorial service to providing us with guidance on selecting the appropriate casket and floral arrangements, your attention to detail ensured that every aspect of the funeral was executed flawlessly. Zen, your reassuring presence and willingness to listen to our concerns, fears, and memories of our late father created a warm and supportive atmosphere. You not only acted as a funeral director but also as a friend, offering us solace during a time of grief. Your team's kindness, respect, and empathy were evident in all their interactions with our family and friends, and we are sincerely grateful for that. Confidence Funeral Services has, without a doubt, become an integral part of our family's journey through loss and healing. Your dedication to providing exceptional service has made a significant difference during these challenging times, and we are deeply appreciative of your contributions. On behalf of our entire family, I want to extend our sincerest thanks to Confidence Funeral Services and Zen Goh for your outstanding services and support. Your unwavering commitment to helping families bid farewell to their loved ones with dignity and respect is nothing short of admirable. We will forever be grateful for the care and compassion you have shown us throughout these difficult moments in our lives.
Eric Koh
Eric Koh
I am so glad that I recommended Zen to my family when our beloved Grandmother passed away on last SUN. Zen was activated at the very last hour and he spent 2 hours explaining the full procedures to the family member before sending his team to bring my Grandmother away to prepare her for the wake. Not forgetting to rush down to the wake venue for survey, by the time it was already very late. Zen gave clear instructions to the group chat setup for all the family members. Pricing was transparent and there was no discrepancy. Everything was executed with perfection and at every moment, he will always check on the family members well being. What really impressed us all is during the ritual, Zen, guided the family with every single word and allowing the family to follow throughout. During this difficult, you need someone that is in the service with a heart and not there because of the money. With this, I highly recommended Confidence Funerals Services to help anyone that required such service for the last journey of life.
Theron Lim
Theron Lim
Zen, Crystal and their team offered such a comprehensive service during our time of grief and need. They covered all bases, and accounted for all the necessary Buddhist customs, many of which we were unaware. Additionally, their prices are very reasonable; we recommend them to any family who needs a peace of mind during the passing of a loved one. Thanks Zen and team!
Nicholas Chen
Nicholas Chen
I would highly recommend Confidence Funeral Services for anyone who not just wants a perfect clockwork funeral procession organised, but one where the family is empowered with the knowledge and considerations to do what is best for their loved one. Zen and team went above and beyond to explain in great detail the rationale and choices behind various options and procedures so that we may make the best decisions for our beloved (grand) aunty. The attention to detail and clockwork processes are the best I have experienced. Pricing-wise is also competitive with all costs being explained upfront and perishables being offered on a consignment basis so that there is no wastage and overcharging. They are also probably the only company whom doesn’t ask for payment till 7 days after the funeral. Thank you to Zen and the team once again for being so professional and dedicated in organising the best sending off we could ask for for our beloved grand aunty. BZ!
Desiree Lau
Desiree Lau
We engaged Zen, from confidence funeral. He and his team were very professional, detailed and provided the best last journey and rites for our grandaunty. They went the extra mile to understand the family’s relations and needs and guided us to make the right choices for our loved one. Zen explained everything as we went along the way, above and beyond what we have experienced with other funeral parlours. We would like to say a big thank you to zen and his team, for such a grand send off.
emily chua
emily chua
I would like to say a big thank you for the awesome job Zen and your team did for our father’s funeral arrangement during the 4 days and ensuring everything ran safe and smooth.
Wee Kian Lim
Wee Kian Lim
During this time of loss and grief, having Zen and his team from Confidence Funeral Services handle the entire process of the funeral arrangement have been most comforting for the family members. It was a well-orchestrated ceremony which was handled with grace and dignity. Besides the detailed logistical arrangements, the knowledgeable advice given has also ensured that cultural sensitivity has been considered. The team showed compassion and respect. On a lighter note, we hope not to have to use the service again but if we do, we will engage Zen and his team again. Thank you for the giving our beloved Peggy a proper sent off.
Hosea Lee
Hosea Lee
Zen Goh, the funeral director, just sent a text message in my funeral group chat, reminding us that today marks the 100th day of the passing of my grandmother. This attention to detail and post-funeral care from Zen Goh is just a snippet of his consistent care towards my family and I throughout the funeral. When my grandmother passed away in the wee hours 100 days ago, Zen was all-ears and accommodating to listen to my needs at 4.18am. I didn't have to worry a thing as Zen was guiding us patiently to handle all the funeral proceedings. Zen was open and transparent about the funeral costs to suit our budget. He helped us through our mourning by taking care of all funeral arrangements, down to the smallest of detail like how much to pack in red packets for the service staff. Zen Goh's focus on customer care during mourning was the reason why I engaged him for my father and grandmother's passing. Heartfelt thanks brother, Zen Goh. Thank you for being you.

Supporting families as they cope with grief, we are proud to have served you.

Thank you Zen and Crystal and team. You have been highly professional in guiding and explaining the procedures for the funeral. It really helps our
family with the closure in dealing with the loss of our loved one.
From the very beginning, Zen has helped a lot and explained to us what would happen at each step. This helped us in making informed decisions for
the funeral arrangement. Pricing at Confidence Funeral Services is transparent. Zen do let us know the estimated cost and any other services that might
be chargeable.

Mr Tay Chit Chin

We had no idea where to begin, you walked us through each part. The care and attention you gave to us was second to none. Your highly professional
but very friendly approach has certainly assisted us through this difficult time in our lives. We are grateful to have Zen there to honour our Pa’s life. I
can not recommend Zen & the Team enough, they were truly incredible from start to finish. Grateful thanks to Zen & Team.

Ms Fiona Tan

I’d like to express my sincere and heartfelt gratitude to Zen and Confidence Funeral Services Pte Ltd during the recent bereavement of my late mother
Mdm Woo Fong Ngoh.
The passing of a loved one is always painful. I’m grateful of Zen’s service in coordinating the grieving family and the contractors so we can spend
whatever time we’ve left with our deceased mother.
Thank you Zen, for guiding and supporting us during this difficult time. You made a real difference!

Mr Wai Meng Wong

Apologies, Zen, Funeral Director, for the delay in my review. I am now expressing my immense gratitude towards Zen and his team through this 2-in-1 review.
In Sep 2022, my mother-in-law passed away, and we reached out to Zen late at night. Despite the hour, he patiently explained all the details until well
past midnight. Zen is exceptionally thorough and meticulous, ensuring no step or detail is missed. His guidance on what to do and what not to do may
seem long-winded, but it’s these small but crucial details that truly matter. He never hesitated to address my numerous questions via WhatsApp, even
many months later👍
Due to his outstanding service and expertise, I recently enlisted his services again when my brother passed away. Words cannot express my gratitude
for the unwavering support provided by Zen and his team.
I wholeheartedly recommend Confidence Funeral Services for anyone in need of a comprehensive funeral service.

Ms Cerina Teo

Thank you for helping us navigate these hard times. You listened to us and made it easy for us. 5 star service 💯

Ms Viven Milburn

My dearest youngest sister passed away on the 18th March and based on recommendation, our family engaged Confidence Funeral Services.
Zen and Crystal turned up shortly and they were like angels to our family, providing professional and clear advices to us, wrt the funeral proceedings.
They were very prompt in meeting our requests and provided valuable advices to ensure the family handled the grieving period with zero worries to
the wake matters.
Bravo Zulu to Zen, Crystal and the team and our heartfelt appreciation to them.

Mr Eric Chong


Ms Ho Siew Fun

Thank you Confidence Funeral Services for your committed work. It was really outstanding and left us with great impression.
Greatly appreciated the advice and assistance you have rendered during our period of bereavement 20Jan to 23Jan. Your guidance and advice were
great. On behalf of the Lim Family, we thank you for the great support.

Ms Amy Ng

5 years ago when my late dad passed away..Zen helped us with the funeral wake..5 yrs later in early Nov…My dearest mum passed away too…I quickly called Zen and he came within 45 minutes to meet us in hospital and followed us through till mum was sent for embalming…for the last 4 days..he had guided us the whole procedures and ceremony..update and reminded us in gp chats…His services are excellent…Thk u young and promising gentleman.

Ms Apple Ong

You can count on Zen🙏
It was by chance to engage him and we believe God has sent him to help us in settling our ancestor issues. He is especially patient in hearing our problems n offered options in great details for my elder parents to consider.
He has the personal touch and ensure all matters are properly managed. Thumb up to his service and fees are transparent and very reasonable.
Above all, we had everything in the good hands of Zen. Thank you u from me and my family🙏🙏🙏

Ms Veronica Then

Zen, thank u for being an awesome funeral director!
We appreciated your co-ordinate and helping us through the process from beginning to end… spent time explaining each step helped us make
decisions and feel in control of a very hard situation… ensuring all the details of my Dad’s funeral went smoothly.
Thanks again

The Tan family

Very professional service by Zen from Confidence Funeral Services. Everything was well executed from the start till the end. A lot of things that is
going on is well briefed by Zen as well. I would strongly recommend this company for those who are looking for funeral services. Thank you Zen and
Confidence Funeral Services Pte Ltd on me and my family behalf. would give 11/10 😀

Mr Kim Kei

Thank you Zen for being there for us during the passing of my beloved grandma. During such emotional moment, it’s difficult for us to focus on
handling all the details of the funeral. It’s really comforting to know that we can just let you gently guide us through all the process, knowing that you
are there to oversee the funeral, and allowing us the time and space to really grief our lost. A peace of mind, is how I would describe your service.

Ms Joey Tan

Dear Zen, on behalf of my family I want to say thank you from the bottom of my heart for conducting my mum’s funeral service at her final journey.
From start to end, you have been coming down every night helping, listening and briefing us during our difficult time. Because of your sincere service
during our grief, we feel more comfortable and also lighten our burden of sorrow. You are really talented and inspirational. Once again, please accept
my entire family thanks for you and your teams for the amazing, dignified and professional service. Appreciated.”感恩”

Ms Rosalind Sia

“Put it simply, if I ever have to organise a funeral proceeding again or have to recommend a funeral director in Singapore, Zen Goh is the man.

The passing of your loved ones is always painful and that was not any different for me. However, I am extremely thankful and appreciative of Zen’s service from the point he shuttled down to the hospital within the hour to give us a detailed rundown of what to expect to the small gestures he done during the course of the funeral.

Zen is extremely professional, detailed and alert as a funeral director. He is able to effectively coordinate with the grieving family members and supporting contractors so we can focus on spending whatever time we have left with our my deceased grandma.

Without a doubt, he has made a huge difference not only in my grandma’s final pit stop in life, but more so, for my entire family.

Thank you Zen, the world needs more people like you.”

Benjamin Loh

“I am writing in to express my sincere and heartfelt thanks to you and Confidence Funeral Services during the recent bereavement of my late Uncle Chung Yat Wah. I am very grateful to you and your staff for all the Funeral arrangements that have been made during the entire Funeral proceeding and process.

I am also very impressed by the attentiveness, care and concern in all your dealings with me and my family members, relatives and friends. From very first day I met up with you, all our needs have been very well taken care off like Funeral arrangements procedures, choice of venue, Funeral wake settings and decorations, Christian Prayers by Pastors, Sound System set up, Prayers/Funeral Timings Confirmation, ordering of meals and refreshments, transport arrangements, liaising with Mandai Crematorium Officers, recommending and enquiring on behalf of us about Niche placement procedures and cost. All the procedures and processes have been clearly explained to us. You have consistently been attentive to all other relevant requests and needs which we have requested you to assist us during the three days and have constantly updating us at site and advising us on what is the best way to handle various situations.

You have also work closely and recommended accordingly to our Budget requirement. I am very glad that all these careful and prompt arrangements have been handled by you. We are very grateful for your constant presence, great help, care and concern during those three days. Not only that you have also follow up by sending us pictures and videos for our remembrance. Thank you very much too for contacting and updating us after the Photos of the Niche had been fixed two months later.

I am very glad that I have met you and have engaged you and Confidence Funeral Services for your excellent services rendered for all the Funeral arrangements of my late Uncle Chung Yat Wah. On behalf of all my family members, relatives and friends, I would sincerely like to thank you again for all your confidence, kind, sincere, caring and knowledgeable attitude shown towards me, family members,relatives and friends during one of the sad chapters of our Lives. God Bless and Thank You.”

Esther Chan





1. 按照客户的经济能力,灵活安排葬礼仪式。

2. 一切以客为尊,灵堂布置的十分典雅精致。

3. 时时与顾客沟通,交流,跟进。让葬礼顺利进行。

4. 对不同宗教籍貫的风俗礼仪,酌情商议。解释的简单,明瞭,清楚。

5. 在葬礼过后,后续跟进服务十分尽职。

6. 为逝者籌办一场莊嚴的葬礼,以爱心,誠意,高素质的服务送往生者最后一程。感恩。

人的一生,每个人的终点都是一样。花开花落自有时,叶若离枝化春泥。把思念深深埋藏在心底,缘起缘灭。把握当下,珍惜眼前。 ”


“Zen and his team was a godsend during the time of grief that my family was going through. In such times, it is nice to know that you can rely on someone that you trust and will put you and family’s best interests at heart.
I have known of companies that will take advantage of the family’s vulnerability and exploit it as an opportunity to make money. But Zen was transparent, prompt and also there when we needed him. He went over and above to help us to prepare for services and sometimes even personally moving chairs and tables himself.
I would highly recommend him to all my friends and relatives as someone that you can trust and rely on in your time of grief.”

Neo Su Yin